How to make a complaint
If you want to raise a concern about the way we've handled your personal information, you can contact our Data Protection Officer (DPO) by emailing dpa.officer@stockport.gov.uk.
You'll normally need to include documents that prove your identity as well as a clear and precise description of your complaint or concern.
We process requests, complaints and concerns following the legal framework and statutory time scales, and we'll let you know if we need more time.
If you do not hear from us by the latest due date, or are not satisfied with the response you have been given, you have the right to complain to the Information Commissioner.
The Information Commissioner’s Office (ICO) is the UK’s independent regulator responsible for upholding and enforcing the rights of individuals under data protection law.
You can make a complaint by:
- using the ICO’s Data protection and personal information complaints tool
- calling the ICO's helpline on 0303 123 1113
Full information about your rights is also available on the ICO’s website.