Trading Standards for consumers

If you are a consumer and need advice about goods or services that you have bought, please contact the Citizens Advice consumer helpline on 03454 04 05 06. Their webpage includes a link to an online form that you can use.

The Citizens Advice consumer advisors will record the details of your complaint and provide advice on your consumer rights. The details of your concerns will be sent to the relevant Trading Standards Service, for them to consider any criminal offences or poor trading practices.

Information and template letters about consumer matters can be found on the Citizens Advice website. The information here may help you to sort out your own consumer issues and to avoid problems in the future.

Visit the Chartered Trading Standards Institute website for information about product recalls, vehicle recalls and safety notices.

If you need help finding a trustworthy trader in Stockport, see our Business Approval web page.