Bin collection problems

Use our online forms to let us know about problems with your bins including missed collections.

Bin collection calendars

The new bin calendars are now available. To download yours, visit our find your collection day webpage.

Popular tasks

Popular in Bin collection problems

Report a missed bin collection

If your bin has not been collected on your scheduled day you can report it as missed.
Report waste spillage

If there's a waste spillage during your bin collection you can report it to us online.
Report incorrectly presented waste

You can contact us if waste and bins in your neighbourhood are not being stored or presented correctly.