Caring for someone

6. Planning for a crisis or emergency

In the event of an emergency there are a number of things you can do to help give you peace of mind.

Have an emergency plan

Carers UK recommend that all carers should have an emergency plan, for you and the person you look after. The plan can help ease your worries if you're not able to care for the person you look after at any point in the future.

An emergency plan should include:

  • the name, address and contact details of the person you look after
  • the name(s) and contact details of the people or person who should be contacted in an emergency. This may include family, friends or professionals
  • any medication the person you look after is taking
  • any ongoing treatment they need

You may be able to ask your family or friends for help and support in the event of an emergency.

You can also contact us, if needed, through an assessment. The assessment can be for the person you look after, or a carer's assessment for yourself.


The assessment is an opportunity to talk through your situation. You'll be asked about emergencies and offered help to plan for them. It will also help you find out what support might be available now.

Find more information on our carer's assessment page.

Telecare - monitoring and alerts

Telecare equipment can monitor someone to make sure they're safe. It can also alert the monitoring and response staff if there's an emergency or something is wrong.

Telecare can provide:

  • wearable alarm buttons
  • sensors to detect falls
  • smoke and flood detectors

Find more information on our Telecare page.

Message in a bottle

A simple, but effective emergency information scheme which is free to the user.

You'll be given a 'Message in a Bottle' sticker and a bottle to keep your emergency contacts, personal and medical details in. If you're a carer you can keep the details of the person you care for in the bottle. The bottle should be put in a place where it can be easily found in an emergency. We recommend the fridge.

The police, paramedics, firefighters and Adult Social Care support this scheme and know to look in the fridge when they see the 'Message in a Bottle' sticker in your home.

To request a sticker and bottle, call 0161 612 0254 or email

Find more information about the scheme on the Romiley and Marple Lions Club website.