Submit a compliment or complaint

You can use this online form to submit a compliment or complaint to the council about a service that we provide.

Before you start

If you submit a complaint using this form it will automatically trigger a stage 1 corporate complaint, find out more about our complaints process.

For more general issues such as a missed bin collection or a pothole or tripping hazard, please use our report it section where you will find more online forms. Using the correct form will help us to deal with your request quickly.

If you wish to contact the council about a service request please visit our contact us section.

If you’re complaint cannot be solved by using another form or contacting a service, please complete the form below.

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How we use your data

The council primarily use your data for processing your compliment comment or complaint, this may be shared with the relevant Ombudsman or other government departments in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.