Report noise nuisance

Change to our usual service

We're currently experiencing very high demand due to the impact of coronavirus. We will assess complaints of noise, smoke, odour, waste or other statutory nuisance, but we'll be prioritising emergency issues which present a serious public health risk. This means that you may not get an immediate response from our team.

Many complaints we receive are not within the scope of what's considered a statutory nuisance. If your complaint relates to a neighbour noise nuisance, or bonfire, we encourage you to calmly discuss your concerns with your neighbour in the first instance. This will often resolve the issue.

You can use our online form to make a noise nuisance complaint.

Every year we receive more than one thousand complaints involving domestic noise. These are often about loud music, barking dogs, burglar alarms and car alarms. Before contacting the team, we would advise the complainant to approach their neighbour and discuss the problem in a friendly and informal manner.

It may be they are not aware that they are causing a nuisance. If this is not possible or if it has already been tried with no success, we may be able to help.

If you want to report an audible intruder alarm that has been ringing for more than 20 minutes and is still ringing now, call 0161 474 4181 during office hours. Do not use the online form.

Before you start

You'll need:

  • your own contact details
  • the address of where the problem is

Under no circumstances will we deal with anonymous complaints.

Start now

How we use your data

The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.