Report a new or outstanding street light fault

Dangerous street lights

Some street light faults are hazardous and dangerous to the public:

  • exposed cables
  • damaged, knocked down, or unstable street lights
  • missing or loose doors and covers

Please ring 0161 217 6111 to report the fault. Please provide us with as much information as possible on the location of the fault so that we can fix the problem quickly. Do not cover up or touch the wiring.

You can use this form to report a fault with a street light. You can tell us if the light is:

  • flickering
  • glowing red
  • not working
  • it's on all day

We aim to fix reported street light faults within 14 days.

Some repairs may take longer due to electrical supply issues or if we need planned traffic management to help us carry out the work safely.

Track a street light fault or follow up on an outstanding fault

You can keep up to date about the status of reported faults you've subscribed to in My Account. You can also follow up on an outstanding fault if we have not updated it within 14 days.

If you've not got My Account and you would like to track the progress of your report you'll need to keep a record of your report number.

Before you start

You'll need:

  • the location of the street light
  • what type of fault it is

How we use your data

The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.