Report a missed bin collection
Before you report a missed bin collection check the list below to see if it's already been reported to us. If it has been reported we'll tell you when your bin will be collected below.
Missed streets
Friday 11 June
The green bins on, near or around roads in the following areas have not been emptied:
- Great Moor
- Hazel Grove
- Heaviley
- Offerton
- Offerton (Shearwater Road Estate)
We'll return to empty the bins on Friday 18 June. Please leave your bins out for 7am.
Hazel Grove
We were unable to empty the garden waste bins on the following roads due to roadworks:
- Aintree Avenue
- Lingfield Avenue
We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.
Thursday 10 June
The green bins on, near or around roads in the following areas have not been emptied:
- Adswood
- Bramhall
- Bridgehall
- Cale Green
- Davenport
- Great Moor
- Shaw Heath
- Woodsmoor
We'll return to empty the bins on Thursday 17 June. Please leave your bins out for 7am.
Wednesday 9 June
Heald Green
We were unable to empty the garden waste bins on the following roads:
- Bolshaw Road
- Cross Road
- Outwood Road
- Queensway
We'll return to empty the bins on Wednesday 16 June. Please leave your bins out for 7am.
The green bins on, near or around roads in the following areas have not been emptied.
- Cheadle
- Cheadle Heath
- Cheadle Hulme
- Edgeley
We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.
Tuesday 8 June
Heaton Mersey
We were unable to empty the green bins on the following roads:
- Ashdene Road
- Burlington Court
- Cloister Road
- Crossgate Mews
- Didsbury Road from Station Road to Burnage Lane
- Green Pastures including Meltham Road and Meltham Close
- Grundy Street
- Harwood Court
- Harwood Road
- Kentmere Close
- Seymour Court
- St Johns Road
- Woodlands Road
We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.
North Reddish
We were unable to empty the green bins on the following roads:
- Beresford Crescent
- Bispham Avenue
- Brackenside
- Deepdale Close
- Erica Close
- Felltop Drive
- Hollow Vale Drive
- Juniper Bank
- Leicester Street
- Sedge Close
- Sepal Close
- Sorrel Bank
We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.
Reddish
We were unable to empty the green bins on Huncoat Avenue.
We'll return to empty the bins as soon as we can.
Monday 7 June
The green bins on, near or around roads in the following areas have not been emptied.
- Lower Portwood
- Lower Bredbury
We'll return to empty the bins on Monday 14 June. Please leave your bins out for 7am.
You must wait until after 6pm on your collection day before you report a missed bin collection. You can report a missed bin collection up to 3 days after your collection day.
Why your bin may have not been collected
- it was not out before 7am on your collection day
- it contains something that should not be in it - for more information you can read our what you can put in your bins web page
- it contains heavy items such as rubble and cannot be lifted by the bin lorry
- we cannot get access because of roadworks or parked cars
- weather conditions, such as snow
- the bin lorry has broken down
How we use your data
The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.