Report a missed bin collection

Before you report a missed bin collection check the list below to see if it's already been reported to us. If it has been reported we'll tell you when your bin will be collected below.

Missed streets

Friday 11 June

The green bins on, near or around roads in the following areas have not been emptied:

  • Great Moor
  • Hazel Grove
  • Heaviley
  • Offerton
  • Offerton (Shearwater Road Estate)

We'll return to empty the bins on Friday 18 June. Please leave your bins out for 7am.

Hazel Grove

We were unable to empty the garden waste bins on the following roads due to roadworks:

  • Aintree Avenue
  • Lingfield Avenue

We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.

Thursday 10 June

The green bins on, near or around roads in the following areas have not been emptied:

  • Adswood
  • Bramhall
  • Bridgehall
  • Cale Green
  • Davenport
  • Great Moor
  • Shaw Heath
  • Woodsmoor

We'll return to empty the bins on Thursday 17 June. Please leave your bins out for 7am.

Wednesday 9 June

Heald Green

We were unable to empty the garden waste bins on the following roads:

  • Bolshaw Road
  • Cross Road
  • Outwood Road
  • Queensway

We'll return to empty the bins on Wednesday 16 June. Please leave your bins out for 7am.

The green bins on, near or around roads in the following areas have not been emptied.

  • Cheadle
  • Cheadle Heath
  • Cheadle Hulme
  • Edgeley

We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.

Tuesday 8 June

Heaton Mersey

We were unable to empty the green bins on the following roads:

  • Ashdene Road
  • Burlington Court
  • Cloister Road
  • Crossgate Mews
  • Didsbury Road from Station Road to Burnage Lane
  • Green Pastures including Meltham Road and Meltham Close
  • Grundy Street
  • Harwood Court
  • Harwood Road
  • Kentmere Close
  • Seymour Court
  • St Johns Road
  • Woodlands Road

We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.

North Reddish

We were unable to empty the green bins on the following roads:

  • Beresford Crescent
  • Bispham Avenue
  • Brackenside
  • Deepdale Close
  • Erica Close
  • Felltop Drive
  • Hollow Vale Drive
  • Juniper Bank
  • Leicester Street
  • Sedge Close
  • Sepal Close
  • Sorrel Bank

We'll return to empty the bins on Saturday 12 June. Please leave your bins out for 7am.

Reddish

We were unable to empty the green bins on Huncoat Avenue.

We'll return to empty the bins as soon as we can.

Monday 7 June

The green bins on, near or around roads in the following areas have not been emptied.

  • Lower Portwood
  • Lower Bredbury

We'll return to empty the bins on Monday 14 June. Please leave your bins out for 7am.

You must wait until after 6pm on your collection day before you report a missed bin collection. You can report a missed bin collection up to 3 days after your collection day.

Why your bin may have not been collected

  • it was not out before 7am on your collection day
  • it contains something that should not be in it - for more information you can read our what you can put in your bins web page
  • it contains heavy items such as rubble and cannot be lifted by the bin lorry
  • we cannot get access because of roadworks or parked cars
  • weather conditions, such as snow
  • the bin lorry has broken down
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The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.