Green bin collections
There will be no more green bin collections until further notice. Please put all food waste into your black bin.
Report a missed bin collection
Before you report a missed bin collection check the list below to see if it's already been reported to us. If it has been reported we'll tell you when your bin will be collected below.
You must wait until after 6pm on your collection day before you report a missed bin collection. You can report a missed bin collection up to 3 days after your collection day.
Why your bin may have not been collected
it was not out before 7am on your collection day
it contains something that should not be in it - for more information you can read our what you can put in your bins web page
it contains heavy items such as rubble and cannot be lifted by the bin lorry
we cannot get access because of roadworks or parked cars
weather conditions, such as snow
the bin lorry has broken down
How we use your data
The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.