Before you report a missed bin collection check the list below to see if it's already been reported to us. If it has been reported we'll tell you when your bin will be collected below.
We recommend you wait until after 6pm on your collection day before you report a missed bin to make sure our crews have finished their rounds in your area.
Missed streets
Thursday 20 March
Offerton
The black bins on the following streets/properties could not be collected today.
Please leave your bins out and we'll try again as soon as possible. If we cannot return beforehand, then we'll take the excess on the next due collection date.
- Dail Park Primary School
- Lisburne School
- Offerton Hall Nursery School
- St Phillips Catholic Primary School
- Vernon Court
- Milliner Court
- Strathclyde House
- Offerton Lane
- Stockport Primary Care Trust
- Owens Farm Drive
- Radford House
- Shawfield Court
- Castle Hill High School
- Fairway Primary School
- Lisburne School
- Willow Park
Cale Green
The black bins on Barnfield Villas could not be collected today.
Please leave your bins out and we'll try again as soon as possible. If we cannot return beforehand, then we'll take the excess on the next due collection date.
Heaviley
The black bins belonging to Stockport Sunday School could not be collected today.
Please leave your bins out and we'll try again as soon as possible. If we cannot return beforehand, then we'll take the excess on the next due collection date.
Wednesday 19 March
Edgeley
Some of the blue bins on the following streets could not be collected today.
We’ll try again tomorrow, Thursday 20 March. You must put your bins out before 6:30am.
- Berlin Road
- Edgeley Road
- Newcroft Drive
- Petersburgh Road
- Reservoir Road
- Stockholm Road
- Sykes Meadow
Monday 17 March
Mellor
Due to road closures, the blue bins between 283 and 304 Longhurst Lane were not collected today.
We'll try again on Friday 21 March. Please note you will need to present your bins close to 304 Longhurst Lane. You must put your bins out before 6:30am.
Thursday 13 March
Mellor
Some of the black bins on Moor End Road could not be collected today.
We’ll pick up all excess waste on the next scheduled collection date. You must put your bins out before 6:30am.
Why your bin may have not been collected
- weather conditions, such as snow
- the bin lorry has broken down
- we cannot get access because of roadworks or parked cars
- it was not out before 6:30am on your collection day
- it contains something that should not be in it. For more information you can read our what you can put in your bins web page
- it contains heavy items such as rubble and cannot be lifted by the bin lorry
You must wait until after 6pm on your collection day before you report a missed bin collection. You can report a missed bin collection up to 3 days after your collection day.
How we use your data
The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.