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Report a fault with a lit sign or a lit bollard

We aim to fix reported lit sign or lit bollard faults within 7 days.

Some repairs may take longer due to supply issues or where planned traffic management is needed for us to carry out the work safely. Lit signs and lit bollards are only required to be lit during the hours of darkness, please only report a fault if you have seen it at night.

Track a lit sign or lit bollard fault report

You can keep up to date about the status of reported faults you have subscribed to in My Account.

If you haven’t got My Account and you would like to track the progress of your report you will need to keep a record of your report number.

Before you start

Some lit bollard and lit sign faults are hazardous and dangerous to the public, these include:

  • exposed cables, sign face missing,

  • damaged, knocked down, or unstable lit bollards and lit signs

  • missing or loose doors and covers on lit signs

Please ring 0161 217 6111 to report the fault, providing us with as much information as possible on the location of the fault so that we can rectify the problem quickly. Never attempt to help by covering up or touching the wiring.

For all other faults, please use the form below:

Start now

The council primarily use your data for processing of the form. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.