Change to our usual service

We're currently experiencing very high demand due to the impact of coronavirus. We will assess complaints of noise, smoke, odour, waste or other statutory nuisance, but we'll be prioritising emergency issues which present a serious public health risk. This means that you may not get an immediate response from our team.

Many complaints we receive are not within the scope of what's considered a statutory nuisance. If your complaint relates to a neighbour noise nuisance, or bonfire, we encourage you to calmly discuss your concerns with your neighbour in the first instance. This will often resolve the issue.

Report a bonfire nuisance

You can use this form to report a bonfire nuisance.

Bonfires can be considered a nuisance if it affects people or property. It can cause harm and can be unpleasant if the smoke is dark. Although it's not against the law to have the occasional bonfire, it could be intrusive and dangerous.

Before making a formal complaint we advise you to speak to the person having the bonfire to resolve the issue. They may not be aware that they're causing a nuisance so talking to them would be the first step. If there is no success in solving the problem then we may be able to help.

Before you start

You'll need:

  • your own contact details
  • the address of where the problem is
Start now

How we use your data

The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.