Report a blocked grid or drain

If you've noticed a blocked grid or drain you can report it to us by using our online form.

If you report a blocked grid or drain it will be inspected, however an additional clean will not be arranged if it's already scheduled as part of our routine programme.

Track a blocked grid or drain report

You can keep up to date about the status of reported faults you have subscribed to in My Account.

If you have not got My Account and you would like to track the progress of your report you'll need to keep a record of your report number.

Before you start

You'll need to tell us:

  • the location of the blocked grid or drain
  • information about the blocked grid or drain such as if it's blocked or if there's visible damage
Start now

How we use your data

The council primarily use your data for investigating your report. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.