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Request a replacement bin

If your bin has been damaged you can order a replacement container using this form. If we were unable to empty the damaged container, we will take it away when we deliver the new container.

If your bin has gone missing, please ask your neighbours to see if they have taken it in error. If it is still missing, please allow a few days for it to appear before contacting us to order a replacement container.

The charges for replacement containers are:

  • first replacement recycling containers (of each type to a property) £10, then reverting to £37.93 for any subsequent replacements
  • first replacement black bin £35, then reverting to £37.93 for any subsequent replacements
  • if you have a green bin, all replacement external food caddies are £21.53
  • if you do not have a green bin, the first caddy replacement is £10 then reverting to £21.53 for any subsequent replacements

Once your order has been placed and a payment has been made, there will be £10 charge for any changes or cancellations. If you wish to change or cancel your order please call 0161 217 6111.

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How we use your data

The council primarily use your data for processing your request. All information is processed in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.