We're committed to providing a high standard of service to all of our customers.
You can use this form to:
- report an issue
- tell us about a service you've been unhappy with
- give us feedback
- make a suggestion about our services
We'll then investigate and try our best to resolve it. Your feedback will help us continue to improve our services.
We do not usually respond directly to feedback or suggestions, however if we need more information we’ll aim to get in touch with you within 20 working days.
Getting in touch with us
You can use our online form to report an issue, give feedback or make suggestions.
If you want to get in touch with us for any other reason, you can use our contact us webpage.
Before you start
You'll need to provide:
- the name of the relevant service
- details of your issue, feedback or suggestion
- your contact details including your email address
How we use your data
The council primarily use your data for processing your compliment comment or complaint, this may be shared with the relevant Ombudsman or other government departments in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without your consent.