Self-neglect and hoarding training

Learning Outcomes

The aim of this course is to enable participants to develop an awareness of self-neglect and hoarding, identify causes and characteristics, and provide effective support strategies.

By the end of the course participants will be able to:

  • define the terms “self-neglect” and “hoarding”
  • identify the key legislation relating to self-neglect and hoarding (Care Act 2014 – self-neglect and safeguarding, Mental Capacity Act 2005 – right to make unwise decisions, Mental Health Act 1983, etc.)
  • describe the local policy framework in relation to assessment of and responses to self-neglect and hoarding
  • consider some of the causes of self-neglect and hoarding, and identify key characteristics
  • describe the importance of a multi-agency approach to the assessment and management of self-neglect (especially in relation to people who have capacity to understand the risks, are at high risk of serious harm or death and will not engage with services) – also consider other legal options, such as the inherent jurisdiction of the High Court
  • explain principles for effective working with self-neglect and hoarding
  • describe a range of potential interventions, focusing on a multi-agency approach, and the need to develop an effective working relationship with the individual
  • explain how to respond to service refusal and develop strategies to manage risk effectively in relation to hoarding
  • identify the roles of different agencies

In addition to this classroom course we also offer an introductory e-learning package on self-neglect and hoarding.

Course Content

  • presentation
  • case studies
  • group work
  • quizzes
  • examples of good record keeping of decisions


Social care, health and other staff who are working with people who are at risk of self-neglect and staff who work with people who are hoarding.


No charge is made for attendance on this training. A £50 non-attendance charge will apply for delegates who do not attend the course having reserved a space. The delegates employer will be invoiced for this charge.

The non-attendance charge will be waived if:

  • a substitute delegate is sent on the course
  • the delegate cancels their space on the course at least 5 working days before the course date

If you are interested in this course or have any further queries please complete the course enquiry form for further information.

Course Details

The course lasts for 1 day, and is held in Conference rooms 1 and 2, Learning and Development Centre, 1st Floor, Stopford House.

Full details of the venue will be sent to delegates who reserve a place.

Please note that car parking spaces in the surrounding area is limited and on a pay-and-display basis.

You can view upcoming course dates and book a place on the course via the Learning Pool.

Book a place

If you have not done so before you will need to register for Learning Pool.

Watch our video on how to register