Retail discount

4. How to apply

We'll automatically award retail discount or nursery discount to any sole trader or company that's liable at a property we consider meets the criteria. The discount will be shown on your business rates bill.

If you’ve not received retail discount or nursery discount on your business rates bill and you consider that your property meets the criteria you should contact the Business Rates team to make an application. You can email

Note: we can deal with your enquiry quicker if you include your account reference number once in the subject line of the email. It must be in the following format. For example; Reference 9011111111. Do not include it again in the body of the email. You'll also need to confirm the nature of your business and what the property is used for in your request.

You can find your business rates reference number on your business rates bill. It's 10 characters long and starts with '90'.

You can also call 0161 474 5188.