Purchase orders and invoicing

1. No purchase order, no payment

If you supply goods or services to us you must not accept verbal or written instruction to supply goods or services from our staff unless they provide you with a valid purchase order number.

If you submit a non-compliant invoice you'll receive an email advising you that:

  • invoice is not compliant
  • future invoices without purchase order numbers will not be paid

We're required to issue you with a formal purchase order number for the supply of goods and services. If you do not quote a valid purchase order number on your invoice, we'll contact you to ask you to provide it. The invoice will not be paid until this is supplied.

Please make sure you request a purchase order number from your council contact when an order is placed. Co-operating with this policy is one of the best ways to make sure your invoice is paid promptly.