MusicMagpie is a global ecommerce phenomenon. They recently relocated to the new office building at Stockport Exchange. MusicMagpie began at the start of the global recession in 2007. Steve and his business partner Walter Gleeson banked on the idea that people would use a quick and easy service to buy and sell a range of items. These items include CDs, DVDs, games and more recently books as well as consumer electronics such as phones, games consoles and tablets. The growth of the business over the last decade has been nothing short of phenomenal. They have seen a large revenue growth since they began trading. In their first year of trading in 2008 they saw a turnover of £500,000. Today they turnover in excess of £100m per annum.
After years working in the music business, the entrepreneurial duo set up musicMagpie in Steve’s garage in Hazel Grove, Stockport. That space was to quickly prove too small as customers flocked to them from all over the world. They have sold to over 200 different countries including North Korea and the Vatican City. Luckily the commercial property infrastructure of Stockport is strong enough to support success stories like musicMagpie. The infrastructure allows them to grow and maintain their position in the market whilst employing a loyal and hardworking workforce.
“I’m looking out of our new office window and straight onto the gates of Stockport train station right now,” says Steve. “We’re eleven minutes from Manchester by train and the road and air links are ideal for national and international travel. In 2014, we expanded our business to open an American musicMagpie model, which we branded Decluttr based in Atlanta, Georgia so accessibility is crucial.”
The future is looking even brighter for musicMagpie. The business constantly evolves into new markets for the recycling and reselling of goods.
"We’re proving time and again that with smart research there are new product markets we can move into all the time,” says Steve. “Lego is a recent addition to the product categories, which has been hugely successful, but who’s to say where we might go next. White goods, musical instruments, sporting equipment even kids stuff that they’ve outgrown. We have over 4 million registered customers now to talk to and a Trust Pilot score of 9.1. This reflects the trust that people have in our brand."
Talking to their customers all the time to find out how they might service their needs in the future is essential to the business. "We're not a business that’s ever short of opportunities. We just need to prioritise wisely and continue to grow our business rapidly from our new fantastic Head Office facility."