We collect your information to:

Assist with our investigations and where necessary to contact you so that we can work together to help you with your enquiry. We use the report of a pothole, damaged road or pavement information to support future investigations and where appropriate to maintain records.

What type(s) of information do we use?

  • your name
  • your email
  • your phone number (if provided)
  • the location of the problem you’re reporting

What is the legal basis for using your information?

Because you have provided consent to allow us to use your data. This can be withdrawn at any time, please contact the Office of the Data Protection Officer.

Where do we get your information?

  • yourself

Who do we share your information with?

The council shares the data internally including with our in-house contractor who carry out the repairs. This is so that various officers can assist and respond as appropriate. Reports of potholes and damaged roads or pavements are also used to inform the highways planned maintenance programme.

How long will we keep your information?

We will store the information you provide for 6 years.

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.

Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email dpa.officer@stockport.gov.uk

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to www.stockport.gov.uk for the most up to date version.