Taxi licences privacy notice

We collect your information to:

  • administer taxi licences
  • ensure compliance with statutory requirements and ensure licensing decisions can be made
  • assess whether applicants and existing licensees are fit and proper to hold licences, in order to satisfy our public safety duties
  • provide updates on relevant information
  • provide reminders (where possible) in relation to renewal dates
  • maintain the public register
  • verify the right to work status of licence applicants, and in the case of private hire operators, individuals named on the operator licence
  • verify other information about licensees and vehicles during the period that a taxi, private hire or operator's licence is valid
  • assist with the prevention or detection of crime and/or the apprehension or prosecution of offenders, and fraud as part of the National Fraud Initiative

What type(s) of information do we use?

  • name, date of birth and contact details
  • demographic information
  • gender and demographic information
  • DVLA or overseas driving licence details
  • details of traffic or criminal offences, alleged offences, related proceedings and accident information
  • renewal dates, for licences and associated suitability checks
  • photographs, proof of identity, Nationality/country of origin and proof of right to work in UK
  • National Insurance Number
  • Vehicle Registration Marks (VRMs) and Vehicle Identification Numbers (VINs)
  • complaints made about drivers, vehicles or operators
  • licence and/or badge/plate number, issued to you or your vehicle
  • relevant employment history
  • insurance details
  • completed medical forms and any supporting medical information from general practitioners or specialists
  • outcomes of Disclosure and Barring Service (DBS) checks

What is the legal basis for using your information?

We are required to use your data to carrying out legal obligations or to comply with a statutory function

Where do we get your information?

  • yourself
  • private hire operators
  • other parts of the Council
  • partners and public bodies
  • central and local government

Who do we share your information with?

  • central Government
  • other Local Authorities
  • Police
  • other parts of the Council
  • partners and public bodies
  • providers of goods and services
  • fire service
  • national fraud initiative
  • nr3 national register of taxi licence revocations and refusals
  • private hire operators
  • motor insurance bureau

How long will we keep your information?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, excluding the information required to maintain the NR3 database, we retain records from the cessation of licence + 6 years.

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.

Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to for the most up to date version.