We collect your information to:

  • receive and investigate complaints from tenants of private rented properties, including property conditions, illegal evictions and harassment
  • receive and investigate complaints regarding Houses in Multiple Occupation (HMOs), on a proactive and reactive basis

What type(s) of information do we use?

  • name, address and contact details
  • employment data
  • National Insurance number
  • nationality
  • financial information
  • family and relationship details
  • details of any other member of your household

What is the legal basis for using your information?

The legal basis for processing your personal data, in accordance with the UK GDPR is:

  • (c) Legal Obligation: the processing is necessary to comply with the law
  • (e) Public Task: the processing is necessary to perform a task in the public interest or for an official function, and the task or function has a clear basis in law

In this instance the legislation that informs this processing is as follows:

  • The Housing Act 2004
  • Local Government (Miscellaneous Provisions) Act 1976
  • Landlord and Tenant Act 1985
  • Landlord and Tenant Act 1987
  • Protection from Eviction Act 1977

Depending upon the individual circumstances, one or more of the above lawful bases for processing may be applied.

Where do we get your information?

As well as information collected directly from you, we may also obtain or receive information relating to you from:

  • central government
  • other local authorities

Who do we share your information with?

We sometimes disclose information to individuals and organisations that can support our work including;

  • Ombudsman and regulatory bodies
  • courts and tribunals
  • law enforcement and prosecuting agencies
  • affected parties

How long will we keep your information?

Personal information collected is subject to Stockport Metropolitan Borough Council’s records management policies and procedures and will be held in accordance with the council’s records retention schedule.

  • current financial year + 6 years

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.

Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email dpa.officer@stockport.gov.uk

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to www.stockport.gov.uk for the most up to date version.