Council tax

Council tax administration privacy notice

We collect your information to:

  • calculate, bill and collect Council Tax
  • collect debts owed to us
  • prevent crime and detect fraud
  • send you text messages when you are behind with your Council Tax instalments
  • undertake research to inform decision making

What type(s) of information do we use?

  • contact details (name, address, telephone number, email address)
  • date of birth
  • family and relationship details
  • national unique identifiers
  • financial information
  • employment data

What is the legal basis for using your information?

We are required to use your data to carry out legal obligations or to comply with a statutory function.

Where do we get your information?

  • yourself
  • central government
  • credit reference agencies
  • enforcement agents

Who do we share your information with?

  • central government
  • other local authorities
  • the Office for National Statistics
  • the Electoral Registration Office
  • credit reference agencies for the purpose of fraud prevention – personal data shared with credit reference agencies is limited to individual name, address and Council Tax reference number
  • enforcement agents
  • debt collection and tracing agencies
  • the police
  • data processors (including payment software providers and SMS messaging providers)

How long will we keep your information?

Financial year + 6 years

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service some or all of the decisions we make about you do not involve human intervention.

Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to for the most up to date version.