We collect your information to:

  • provide you with the garden waste collection service
  • consider whether you can receive a reduction in fee
  • take payment for your subscription. Online payments are processed using CivicaPay, and therefore once payment has been made your card details are not retained by the council
  • provide you with your bin permit
  • inform collection crews of your address in order to collect your green garden waste
  • contact you if there are any issues or updates with your collection and/or service
  • contact you prior to the next subscription year to re-apply

What type(s) of information do we use?

  • name
  • address
  • phone numbers
  • email addresses
  • Council Tax and benefit information (if relevant)
  • financial information to administer payment

What is the legal basis for using your information?

The processing is necessary for the performance of a contract (Article 6(1)(b) of the UK General Data Protection Regulation to carry out the service requested.

Where do we get your information?

  • yourself

Who do we share your information with?

  • companies working on the council’s behalf to assist in the provision of the service. Where data processors are used we have agreements in place to ensure your personal data is kept secure
  • we will not disclose any information to other organisations unless we have a legal duty to release information for the purposes of preventing and detecting fraud or crime or to protect public funds

How long will we keep your information?

Personal information collected is subject to Stockport Metropolitan Borough Council’s records management policies and procedures and will be held in accordance with the Council’s records retention schedule. We will usually keep your information for 3 years from when you close your account.

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.

Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email dpa.officer@stockport.gov.uk

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to www.stockport.gov.uk for the most up to date version.