About your Council

Contact centre privacy notice

We collect your information to:

  • provide advice and help with the following Council services
  • refuse and recycling
  • clean and inspect, street cleansing
  • highways reactive maintenance, network assets, street lighting
  • greenspace
  • traffic services
  • parking
  • libraries
  • pest control
  • registration services
  • electoral registration
  • schools admissions
  • telephone payments
  • switchboard

What type(s) of information do we use?

  • contact details
  • demographic information
  • family and relationship details
  • financial information
  • employment data
  • employment data
  • education data
  • social care

What is the legal basis for using your information?

We are required to use your data to carrying out legal obligations or to comply with a statutory function

Where do we get your information?

  • yourself

Who do we share your information with?

  • care providers including family members
  • central Government
  • schools, colleges or other education providers
  • Health services
  • Police
  • probation
  • other Local Authorities

How long will we keep your information?

Closure + 6 years

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.


Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email dpa.officer@stockport.gov.uk

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to www.stockport.gov.uk for the most up to date version.