About your Council

Civica Pay privacy notice

We collect your information to:

  • to administer the collection of income including one off payments, direct debits and standing orders and post income to the accounting system and other subsidiary systems that maintain records of monies owed/debts, for example parking fines and Council Tax bills

What type(s) of information do we use?

  • contact details
  • date of birth
  • National Insurance number
  • bank account details, credit and debit card details

What is the legal basis for using your information?

Depending on the business area:

  • we're required to use your data to carry out legal obligations or to comply with a statutory function
  • we require information to fulfil a contract we have with you

Where do we get your information?

  • yourself

Who do we share your information with?

  • Civica, the software supplier who operate our income system

How long will we keep your information?

  • most recent transaction + 2 years

Transferring your information outside of the European Union (EU)

We will not transfer your information outside of the EU.

Automated decisions using your information?

For this service all the decisions we make about you involve human intervention.


Your rights

In our guide on exercising your rights you can find information about how to:

  • exercise your rights
  • contact our Data Protection Officer
  • raise a concern with us
  • make a complaint to the Information Commissioner

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Further information

If you would like further information about this privacy notice, please email dpa.officer@stockport.gov.uk

Updates (notice)

Our core data protection obligations and commitments are set out in our primary privacy notice.

We may update or revise this privacy notice at any time. If you are reading this as a printed copy please refer to www.stockport.gov.uk for the most up to date version.