Privacy notice

3. What we use your information for

Your personal information can be collected and used for one or more of our services, regulatory functions and/or administrative activities. This will depend on your relationship with us and what your contact with us is about.

We can use information about you to:

  • deliver services and support by ensuring other statutory or voluntary agencies who we work with, are able to deliver ‘joined up’ services to you
  • plan future services
  • collect taxes, administer grants and welfare benefits
  • manage and check the quality of our services
  • keep track of spending on services
  • ensure the health and safety of our staff
  • help investigate any concerns or complaints you have about our services and for answering enquiries under access legislation
  • carry out our regulatory activities, such as enforcement, planning, safeguarding, licensing etc.
  • improve the general experience of our customers and visitors to our websites
  • manage any online transactions you may choose to make and marketing choices or preferences you may have expressed

We can also use the information:

  • if you apply for a job or become employed by us
  • in the event of civil disasters and/or emergencies
  • for archive, research, or statistical purposes - including the research and evaluation we do ourselves or in combination with neighbouring authorities to help us plan for the future

Data protection