What we use your information for
Your personal information can be collected and used for one or more of our services, regulatory functions and/or administrative activities. This will depend on your relationship with us and what your contact with us is about.
We can use information about you to:
- deliver services and support by ensuring other statutory or voluntary agencies who we work with, are able to deliver ‘joined up’ services to you
- plan future services
- collect taxes, administer grants and welfare benefits
- manage and check the quality of our services
- keep track of spending on services
- ensure the health and safety of our staff
- help investigate any concerns or complaints you have about our services and for answering enquiries under access legislation
- carry out our regulatory activities, such as enforcement, planning, safeguarding, licensing etc.
- improve the general experience of our customers and visitors to our websites
- manage any online transactions you may choose to make and marketing choices or preferences you may have expressed
We can also use the information:
- if you apply for a job or become employed by us
- in the event of civil disasters and/or emergencies
- for archive, research, or statistical purposes - including the research and evaluation we do ourselves or in combination with neighbouring authorities to help us plan for the future