Personal injury and damage claims

3. Fraudulent claims

The council is under a duty to protect public funds it administers, and we may use the information relating to your claim to prevent and detect fraud.

We reserve the right to request a face to face meeting should any element of your claim require further clarification.

We may also share this information, for the same purposes, with other organisations which handle public funds.

What counts as fraud

There are certain types of fraud that we are concerned about when dealing with insurance claims:

  • fabricated claims - claims for loss or incidents that never took place.
  • misrepresented claims - incidents that actually took place that are then exaggerated to increase the value of the claim
  • staged incidents - incidents that are purposefully staged so that the claimant and others may benefit financially or materially
  • multiple claims across different authorities

If we are liable for the damage or injury you have suffered we will settle your claim as quickly and efficiently as possible

However, Stockport Council takes a zero-tolerance approach to fraud of all types and the council’s Insurance team actively monitors all claims it receives for possible fraudulent activity. We must protect the public funds we handle.

We may use the information relating to your claim to prevent and detect fraud.