3. How to appeal
The statutory grounds for appealing an incorrectly issued Penalty Charge Notice are if:
- the contravention did not occur
- the penalty exceeded the correct amount
- the traffic order was invalid
- you were not the owner or keeper of the vehicle at the time of the contravention
- the vehicle had been taken without your consent
- you are a hire firm and have supplied the name of the person hiring the vehicle
You should appeal within 14 days. To do so you must either appeal:
- online using the form below
- in writing as directed on the back of the Penalty Charge Notice
Please note: You cannot make an appeal by phone.
If your appeal is rejected
If your appeal is rejected and payment is not received within a further 14 days, you'll be sent a 'Notice to Owner' (NTO). This allows you 28 days to pay the full £70 or £50 or make formal representations to us.
If you have received a Notice to Owner letter you can make a representation to us using the form below.
If we reject your representations and you're not satisfied, you may wish to make a formal appeal to an independent parking adjudicator with the Traffic Penalty Tribunal.
The decision reached by the Traffic Penalty Tribunal will be final and costs may be awarded against either party.
To get an update on a parking appeal, email firstname.lastname@example.org