Online bookings

3. Taxi surgery sessions

Passport size photographs

Please note, all new and renewal driver applicants will need to supply an up to date passport size photograph for your driver badge during the surgery appointment.

The photograph must comply with the passport office guidance. Failure to do so will result in a delay in the processing and issue of your badge.

Completed applications should be submitted in person during one of our taxi licensing surgeries at Fred Perry House.

Bookable appointments

You can book a surgery appointment online up to six weeks in advance. The table below details the type of booking that can be made and the length of time allocated for each.

Book a taxi surgery appointment

Type of Booking Appointment Time
New Driver Application / Vehicle 20 Minutes
Transfer of Plates (Non Hackney) 15 Minutes
Renewal (Driver, Vehicle, Badge) 10 Minutes

Please note: Appointments are restricted to the allocated time period and type of appointment that you have pre-booked. If you wish to discuss any other matters, you will need to make another appointment online.

Drop-in sessions

Drop-in sessions will be available for the first 30 minutes when surgery opens. It is run on a strictly first come, first served basis. You will need to get a ticket from reception for the drop-in session.

During the drop-in session you will be able to:

  • bring documents in for scanning (Personnel Checks)
  • collect plates
  • obtain your vehicles unique reference number (which enables you to book vehicle tests online). You'll need to produce ID in order to obtain this
Day of the week Time slot
Monday 14:00 to 14:30
Tuesday 14:00 to 14:30
Wednesday 10:00 to 10:30
Thursday 14:00 to 14:30
Friday 10:00 to 10:30

Appointments will begin directly following the drop-in session, so we're unable to continue after the 30 minute window. Anyone still waiting will have to attend the next available drop-in session.