Last updated 20 December 2021
‘Tis the season to be jolly - but it’s not always easy at Christmas
No matter what time of year, there is free help available for anyone in Stockport who is worried, stressed or feeling low.
However, for a lot of people, the holiday season is a particularly challenging time.
Councillor Jude Wells, Cabinet Member for Adult Care and Health, said: “there’s a lot of pressure over the Christmas period to make things perfect – especially as we’re all looking to make up for lost time after last year.
“If things are getting too much, I really recommend talking to a friend, family member, or one of the teams listed below. You’re not alone and there’s always someone available to listen.”
Opening times over Christmas
Free services available 24 hours a day, every day:
- Open Door’s confidential helpline ran by trained staff (18+): 0800 138 7276
- Togetherall’s website and message board offering anonymous support (16+): visit the website
- SHOUT’s text message service (all ages): just text SHOUT to 85258 and someone will text back
- Pennine Care’s mental health helpline, ran by NHS staff (all ages): 0800 014 9995
- The Samaritans helpline (all ages): 116 123
- Advice and support around suicide: visit the Shining a Light on Suicide website
Open door safe haven in the town centre (ages 18+)
A free safe place to go for immediate crisis management and emotional support.
Visit: 72-74 Prince's Street Stockport, Greater Manchester SK1 1RJ
Opening times: 10am – 8pm Monday to Friday, 12-8pm Saturday and Sunday. This includes Christmas Day, Boxing Day, New Year’s Day and all bank holidays.
Kooth (ages 11-18)
A website with advice and a friendly online team to talk to.
Visit the Kooth website
Opening times: advice is available 24/7, however you can talk to the team during the following times:
- Monday to Saturday: 12-8pm apart from:
- Christmas Day, New Years Day and bank holidays: 4-8pm
- Sundays: 6-10pm
Chat Health (ages 11-17)
A messaging service for young people wanting confidential mental/physical health and relationship advice from their local school nurse.
Contact: text 0748 063 5227 or send an online message on the website. Once connected, you’ll receive a message back within 24 hours.
- Christmas Eve: 8:30am-2pm
- 25 – 28 December: closed
- 29 – 31 December: 8:30am-4:30pm
- 1 – 3 January: closed
Hopeline (ages 0-35)
A helpline for young people having thoughts of suicide. Available for anyone under 35 or anyone who might be concerned for a young person.
Contact: 0800 068 4141
Opening times: 9am-midnight every day