Three new emotional well being and mental health services launched for Stockport residents

Stockport Council and Stockport NHS Clinical Commissioning Group have today launched three new emotional health and wellbeing services.

The new services will expand the range of support available to Stockport residents at a particularly stressful and isolating time during the COVID-19 pandemic.

The 3 new services are:

  • The Big White Wall -, which offers 24/7 anonymous support via a digital emotional wellbeing and mental health service, offers peer support for anyone over the age of 16 as well as support from trained clinicians alongside a range of helpful tools and resources

  • the establishment of the new 24/7 mental health helpline and (currently virtual) safe haven for anyone over the age of 18 in Stockport (0800 138 7276), commissioned by Stockport NHS CCG and provided by the charity Making Space

  • an Emotional Wellbeing Hub which provides information, advice, and guidance for anyone up to the age of 25 for emotional wellbeing and mental health concerns. Access to this is through the Multi-Agency Safeguarding and Support Hub (MASSH), 0161 217 6028. It's open 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday

At a time where the current UK lockdown is expected to be extended for another three weeks, the new services will form part of the broader emotional wellbeing and mental health offer in Stockport, which means there is now further support available for children and adults.

Of particular note in today’s launch is the peer support element of the Big White Wall, allowing the Stockport community to help one another in addition to the 24/7 clinical support if needed.

The Leader of Stockport Council, Cllr Elise Wilson, said: “COVID-19 has sharpened the focus of many on the importance of our emotional wellbeing and mental health, and these services for residents will really pay dividends for those that need that support – both now and in the future.

“The emotional wellbeing and mental health of everyone matters – now more than ever with the emotional and mental impact of the current lockdown undoubtedly beginning to take its toll. Providing support to residents is a key focus of Stockport Council, and a great way to do that is to ensure we provide access to the right services.”

Pam Smith, Chief Executive of Stockport Council, said: “The services launched today have created a more comprehensive level of support within the borough, adding to those already in existence across Greater Manchester, at a time where it is needed most, but more importantly, these services will remain permanently in Stockport for those who need help all year round.”

Andrea Green, Accountable Officer, NHS Stockport CCG, added: “We shouldn’t forget that everyone’s ability to manage at a time of crisis, is personal to them. For some, the impact will be felt immediately, as they are self-isolating, with minimal contact with loved ones and friends. For others, the stress and anxiety of what we are going through may become apparent at a later date.”

“I’ve been overwhelmed by community spirit and kindness demonstrated by our residents – helping out vulnerable neighbours and volunteering in their thousands to support the NHS and social care – but for those who need more, the help will be there now and in the future, with these new services.

Henry Jones, Chief Executive Officer, Big White Wall, said: “I’m delighted to welcome Stockport Council to Big White Wall and offer safe mental health support for the local population.

“Our community will be there, 24 hours a day, to support residents through feelings of stress, isolation, anxiety and worry during these challenging times, and beyond.”

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