Stockport Council wins Business Transformation Award

Stockport Council’s digital programme has earned the authority the ‘2018 Business Transformation Award’ at the annual Local Government Chronicle (LGC) Awards.

Stockport Council wins Business Transformation Award

Stockport Council’s use of digital to transform services for residents has earned the authority the ‘2018 Business Transformation Award’ and a Highly Commended 2nd Place in the ‘Digital Council of the Year’ category at the annual Local Government Chronicle (LGC) Awards. We were also nominated in the ‘Driving Efficiency through Technology’ category.

The council took the Business Transformation Award after demonstrating a clear vision for the digital future of the council, significant transformation of service delivery and digital innovation.

“This award is great news for Stockport Council and for the residents,” says Councillor David Sedgwick, Cabinet Member for Reform and Governance at Stockport Council. “We are transforming our early help services using digital technology to aid triage, improve guidance and referral and resolve issues earlier.”

“Our new websites and My Account are giving residents personalised access to council services whenever and wherever it suits them. And at a time when all councils are facing budget cuts, digital services can reduce costs. Dealing with enquiries face to face or by telephone is much more expensive than providing the answers online, so our new online services are saving local taxpayers money.”

The award also recognises that Stockport Council provides support for those who do not have access to digital technology or do not have digital skills. All libraries in Stockport have free computers and Wi-Fi for residents to use. There are also staff on hand to help residents get started. We are one of the Pioneer partners in the Duke of York’s Inspiring Digital Enterprise Award (iDEA) scheme. And we are about to announce the establishment of a collaborative Digital Inclusion Alliance across Stockport.