Coronavirus (COVID-19) helpline launched for Stockport’s vulnerable people

Stockport Council has introduced a dedicated Coronavirus helpline for vulnerable people.

It means that the most vulnerable people in Stockport will be able to access support Monday to Friday, from 9am to 5pm and on Saturdays from 10am to 4pm, by calling 0161 217 6046.

The helpline will provide advice and tell you how you can access support. You can call the helpline if do not have a network of family and friends you can call upon for support, particularly if :

• you are over the age of 70 and you are self isolating
• you have received a letter from the NHS advising you are high risk and should stay at home
• you are medically vulnerable according to the government criteria and should stay at home.

Call handlers for the Council will then be able to provide advice about how you can access practical support including local support for those that are isolated and feel alone.

The Leader of Stockport Council, Cllr Elise Wilson, said: "I understand this is a worrying and difficult time for everyone as we all adapt our day to day lives in the face of the Coronavirus pandemic.

“We’re working very hard to continue to provide essential services and to ensure our most vulnerable people are supported during the Coronavirus pandemic.

“The COVID-19 Stockport Community Support Hotline will assist people to access what they need to help them stay safe and well, as well as signpost people to various levels of help and support for those who might not have access to support from other avenues.

Cllr Wilson added: “To ensure our most vulnerable people have access to this service, please only call the hotline if you do not have friends or family who can support you.”

The council also has a dedicated webpage which is regularly updated with all the key government advice, local service information and what to do if you think you have coronavirus. This is available on our website.