Last updated 13 July 2021
Accessibility tool makes it easier to use Stockport Council’s website
It's quick and easy to launch the Recite Me tool for help browsing the council's website
Did you know that you can change the way you view and move around our website using our ‘Recite Me’ tool? It allows you to have text read out to you, and to change things like fonts and colours to make the reading and styling experience more suitable for you. It can also offer translation into over 100 languages. Find it at the top of every web page using the 'Accessibility' link.
Councillor David Sedgwick, Cabinet Member for Citizen Focus and Engagement at Stockport Council commented: “We’ve been looking at ways to make it easier for people to use our website and online tools and removing the barriers that some face accessing online content. By adding this accessibility tool to our website we’re making sure that everyone has equal access to online information and services, regardless of their ability or disability. It also ensures everyone has a better experience. For example, many people prefer to increase the font size on our laptop, mobile or tablet when our eyesight worsens with age.”
Stockport Council has a transformation programme focussed on improving customer experience and modernising the way people access council services. The council website had over twenty million page-views last year.
Cllr Sedgwick continues: “Most people in Stockport are online and expect information and services to be available 24/7, which is why we have created a website and online tools that make it quick and easy to access our services. We are a council that maximises the opportunities of digital, but we also place diversity and inclusion at the heart of our values, and we’re committed to ensuring equal access to our services and to improving access to information about them.”
If you need further help to find information on our website, ‘Ami’, a live webchat tool can help you and take you to the correct page for advice and services. You can find Ami in the pink circle on the bottom right of your screen on any device.
Stockport Council are also working with a network of community ‘DigiKnow’ partners to help more people to get online and improve their digital skills and aim for Stockport to be a 100% digital borough where everyone is digitally included. If you or someone you know needs help getting online, please contact the DigiKnow Helpline on 07537 127095 or visit our DigiKnow web pages.