Libraries and local advice centres
Last updated 9 July 2020
From Monday 17 August, book borrowing and the use of computers will be reintroduced at the following libraries with coronavirus safety measures in place:
The following libraries are already open:
- Hazel Grove
- the Heatons
You can find the opening times for these libraries on our web page. These locations have been chosen so that we can test our services and learn how we can extend our offer in the best way for you and our staff as we move forward. We’ll be asking for your feedback in the first few weeks of opening.
New library services
When the libraries open, you will not be able to browse the shelves. You’ll be able to borrow books using 2 new services:
Order and Collect, you can contact us with the title and author of the books that you’d like to borrow.
Staff Picks, you can tell us the genres and authors that you like and we can choose some books for you.
You’ll need to tell us which of the open libraries you’d like to collect your books from. We’ll try to source the books and contact you when they’re ready to collect. To place an order using these services, you can:
- visit our library catalogue
- email us at email@example.com
- call us on 0161 217 6009
- Send us a direct message on Twitter @SMBC_Libraries
Visiting the library
- do not come to the library if you or any member of your household has symptoms of coronavirus
- children under 12 will only be allowed into the library with an adult
- libraries may be busy so you may have to wait
- there will be a queuing system in place to keep you and our staff safe
- when you get to the front of the queue, you’ll need to show your library card or give your borrower number to a member of staff
- you’ll need to give your name, address and phone number, this information may be shared with the NHS Test and Trace service to help identify people who may have been exposed to coronavirus, visit GOV.UK to find out more about the Test and Trace service
- if you’re collecting an Order and Collect, tell a member of staff
- you’ll be shown to the Order and Collect area
- the books will be placed alphabetically by surname with your library borrower number written on
- look for your name and take the books
- when you return books to the library, they will need to be quarantined for 72 hours before they can be borrowed by another person, this means that books may still show on your library card after you've returned them
- you must use hand sanitiser when you enter and leave the library, this will be provided near the main entrance and exit
How to access library services online
You can still borrow books, magazines and newspapers online. You can:
- visit our online resources page
- view the e-books and audio books
- download the Borrowbox app
- renew your books online
If you cannot leave your home, you can use our home library service.
Wi-Fi and computers
A small number of public computers will be available at our open libraries. Public Wi-Fi is not available
Computers must be booked in advance. Drop-in sessions will not be available. You can find information about how to book a computer on our web page.
You’ll be able to use a computer for no more than one session per day. Sessions last up to 1 hour.
Before you use a computer, you must clean it using the wipes provided. After using the wipes you must put them in the bin.
Printing will be available but you must bring the correct change to pay.
The printing prices are:
Black and white
- A4 sheet 10p
- A3 sheet 15p
- A4 sheet 50p
- A3 sheet £1
We've suspended our fines policy so you will not be charged if you cannot renew or return your books.
You can find more information on our library pages.
If you have any questions email firstname.lastname@example.org or call 0161 217 6009.