Keeping well in the winter

When you use the right NHS service, you get the right treatment sooner.

Find the range of NHS services available to you and your family, so when you’re not feeling well, or need treatment straight away, you know where to go. it’s important to remember that you should always go to A&E if the situation is an emergency or is life-threatening.

Also, find information about some common children’s illnesses and how to look after your child at home.

Support and advice

You can visit:

  • the NHS website which provides advice on how to keep your home warm, the flu jab, how to cope with cold weather and how to stay healthy during the winter
  • the Public Health England website. They've produced the ‘Keep Warm, Keep Well’ advice guide for people over the age of 65, low-income families and people living with disabilities

Help with heating and energy bills

Benefits and discounts

Learn more about benefits and discounts on energy bills on our cost of living support pages.

Tips on saving energy

The Energy Saving Trust offers tips on how you can reduce how much energy you use and how to lower your bills.

Switching suppliers

You may be able to reduce your energy bills by switching your supplier or changing your energy tariff. You can find independent advice on the Ofgem website. They regulate the gas and electricity market.


Check on those at risk

Check on an older relative, friend or neighbour during cold weather:

  • start a conversation and ask them if they need any help. This could be:
    • doing household tasks
    • going shopping
    • collecting a prescription
    • dog walking
    • giving them a lift to appointments
    • clearing their path of snow
  • make sure they're eating well or let them share a meal with you
  • try to visit more often during very cold spells
  • make sure their home is warm

It's vital for older people to remain active and go out when they can. It you're taking them out, make sure they have warm shoes with a strong grip, a good coat, hat and gloves. Make sure you offer to walk with them if they're not confident on their own.

If you're not well and cannot visit your relative, friend or neighbour, let someone know as they may be able to help out. Older people may rely on your visit.