Keeping warm and well in the Winter

Support and advice

Our stay well in Winter pages provide lots of information and advice about staying safe, warm and well in Winter.

You can also visit:

  • the NHS Choices website which provides advice on how to keep your home warm, the flu jab, how to cope with cold weather and how to stay healthy during the Winter
  • the Public Health England website. They've produced the ‘Keep Warm, Keep Well’ advice guide for people over the age of 65, low-income families and people living with disabilities

Help with heating and energy bills

Benefits and discounts

There are a number of benefits and discounts available to help you with your energy bills:

  • Winter Fuel Payments: if you were born on or before 5 April 1954 you could get between £100 and £300 to help you pay your heating bills
  • Cold Weather Payment: you may get a Cold Weather Payment if you’re getting certain benefits or support for mortgage interest. You’ll get a payment if the average temperature in your local area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days. Between 1 November and 31 March, you'll get £25 for each 7 day period of very cold weather
  • Warm Home Discount Scheme: you could get £140 off your electricity bill. It’s a one-off discount on your electricity bill, it's not paid directly to you

Tips on saving energy

The Energy Saving Trust offers tips on how you can reduce how much energy you use and how to lower your bills.

Switching suppliers

You may be able to reduce your energy bills by switching your supplier or changing your energy tariff. You can find independent advice on the Ofgem website. They regulate the gas and electricity market.


Check on those at risk

Look in on an older relative, friend or neighbour during cold weather:

  • start a conversation and ask them if they need any help. This could be:
    • doing household tasks
    • going shopping
    • collecting a prescription
    • dog walking
    • giving them a lift to appointments
    • clearing their path of snow
  • make sure they're eating well or let them share a meal with you
  • try to visit more often during very cold spells
  • make sure their home is warm

It's vital for older people to remain active and go out when they can. It you're taking them out, make sure they have warm shoes with a strong grip, a good coat, hat and gloves. Make sure you offer to walk with them if they're not confident on their own.

If you're not well and cannot visit your relative, friend or neighbour, let someone know as they may be able to help out. Older people may rely on your visit.