Information for tenants

3. Damp and mould

Damp and mould is a common problem and can be caused by a repair that needs to be done in your home or condensation.

Everyday activities in your home such as cooking and drying washing can create condensation which can cause damp and mould. For more information about damp and mould and how to prevent it you can read the documents below:

Follow the advice and guidance on our repair in your home page and report damp and mould in your home to us if you:

  • know the cause of your damp and mould is coming from a leaking gutter, pipe, shower or roof
  • are following the advice in the information sheet and are still having problems with condensation after 3 months

Find out how to report a problem in your home