Information for landlords
6. Letting agents
Some landlords choose to rent their properties via letting agents who find tenants, collect rent or both. Some letting agencies provide a fully managed service, which includes dealing directly with tenants and arranging for repairs and maintenance.
Letting agents must join an approved redress scheme, of which there are 3:
- The Property Ombudsmen Limited
- Ombudsman Services
- Property Redress Scheme
Failure for a letting agent to join a redress scheme could result in a fixed penalty notice being served on them.
For further information about renting out a property via letting agents, please visit the Shelter website.