Information for landlords
Last updated 27 June 2023
6. Letting agents
You may choose to rent your properties via a letting agent who find tenants, collect rent or both. Some letting agencies provide a fully managed service, which includes dealing directly with tenants and arranging for repairs and maintenance.
Letting agents must join an approved redress scheme:
- The Property Ombudsmen Limited
- Ombudsman Services
- Property Redress Scheme
If a letting agent does not join a redress scheme, they could get a fixed penalty served on them.
For further information about renting out a property via letting agents, visit the Shelter website.