Information for landlords

Changes to landlord licensing legislation

From 1 October 2018 there will be changes in the way houses in multiple occupation (HMO's) are licensed. All HMO’s regardless of the number of storeys, with 5 or more occupiers will now require a licence. For more information visit our changes to HMO licensing page.

6. Letting agents

Some landlords choose to rent their properties via letting agents who find tenants, collect rent or both. Some letting agencies provide a fully managed service, which includes dealing directly with tenants and arranging for repairs and maintenance.

Letting agents must join an approved redress scheme, of which there are 3:

  • The Property Ombudsmen Limited
  • Ombudsman Services
  • Property Redress Scheme

If a letting agent doesn't join a redress scheme, they could get a fixed penalty served on them.

For further information about renting out a property via letting agents, please visit the Shelter website.