Information for landlords

3. Disrepair

Tenants may report issues of disrepair to landlords during their tenancy. It is important that any matters of disrepair which present a risk to the health and safety of occupiers or visitors to the property are rectified as soon as possible, regardless of any other issues e.g. rent arrears.

Should any matters of disrepair fail to be rectified by the landlord, it is possible that tenants may contact the council’s Housing Standards Team to arrange for an inspection to be undertaken in order to assess any hazards within the property under the Housing Health and Safety Rating System (HHSRS). Any hazards identified will be assessed as being either Category 1 or Category 2 depending on their seriousness.

We will then attempt to get landlords to undertake the necessary works with their cooperation but may look to serve an enforcement notice if necessary in order to ensure that remedial action is taken. It is a criminal offence to fail to comply with any enforcement notices which may be served.

As of April 2018 the charge for service of an enforcement notice under the Housing Act 2004 will be £315.00. We review the charge annually.

In order to access their properties to undertake repairs, landlords must give at least 24 hours’ notice to their tenants and it is advisable that they do this in writing. Immediate access may be permitted in emergencies, e.g. a suspected gas leak, etc.

More information about making repairs within a private rented property can be found on the GOV.UK website.