Overview of improvement relief

Improvement relief supports businesses who have invested in their property. It provides relief from higher business rates bills where the increase in your bill was due to making certain improvements to your property.

The relief lasts for 12 months from when the improvement works were completed.

You'll receive a certificate from the Valuation Office Agency (VOA) if you have qualifying works. The VOA will give the same information to us.

If you meet the necessary requirements, we'll then apply the relief to your bills. You do not need to apply for improvement relief or do anything differently.

We'll apply the relief and send you a revised bill if they are satisfied that you meet the occupation requirements. This means that you have occupied the property during and after the improvement works.