Protecting your privacy

We take the issue of people’s rights to privacy seriously.

Control Centre Operators receive training on:

  • Data Protection
  • Human Rights
  • the Regulation of Investigatory Powers Acts

They're trained not to stereotype individuals and they are not permitted to follow people with cameras, unless:

  • they've reason to believe they have or are about to commit an offence
  • they've a concern for the welfare of the individual

There are only 2 instances when a camera operator may view a private area and these are both related to crimes in progress:

  1. in response to a direct request from the Police
  2. when a camera operator has actually witnessed a crime and is directing a Police response

In both cases, the operator is required to submit a detailed report justifying their actions.

Any request from the Police for directed surveillance will be subject to authorisation on production of a signed Regulation of Investigatory Powers Act (RIPA) form. Any complaint regarding the invasion of privacy will be investigated thoroughly.