Request a care needs assessment

We'll discuss how you, or someone who supports you, manages daily tasks, including:

  • looking after your home, such as shopping, paying bills, and doing household tasks
  • moving around inside and outside your home
  • personal care and support, including hygiene and daily routines
  • any caring responsibilities you have, such as supporting a child, parent, or partner, and how this affects you
  • accessing and participating in your community
  • your relationships with family, friends, and others who are important to you

Think about the points above and consider what a typical day looks like for you.

We'll also complete a financial assessment based on your savings and income. Depending on your financial situation, you may need to contribute towards the cost of any care and support you receive.

Your needs will be assessed against the Care and Support Eligibility Criteria (PDF 36Kb) to find out if you're eligible to receive social care support from us.

How we assess you

We'll find out what care and support you feel you need through an assessment. We'll also carry out a financial assessment based on your savings and income. You may have to pay towards any care and support you receive depending on your financial circumstances.

We'll ask you to attend an appointment in a community venue in your local area. You'll be provided with more information on this when we book your appointment. We'll make sure that we have all the information we need to help you so that we can identify if you're eligible to receive social care support from us.

You can have someone with you during the assessment if you wish. For example; your carer, a family member or friend. If you do not have anyone to help you, we can arrange support for you.

We'll also consider the needs of your family and anyone who helps care for you.

If you're a carer, you can request a separate assessment of your needs.

You do not have to pay for a needs assessment, this applies to both a care needs assessment and a carer's assessment.

How to request an assessment

Get in touch if you would like to request an assessment or you need more information.

Your support arrangements will be reviewed regularly to make sure your needs are being met. You can also request another assessment if something changes.