DigiKnow: Help getting online
Last updated 26 July 2023
We can help you learn how to do things online, even if you do not have access to the internet at home.
Learn how to do things online
If you need help to get online, library staff can help you get the support you need to learn the basics or develop your skills further.
There are free group classes across Stockport to help you get online and stay safe online. Many community groups also offer help with digital skills along with their regular activities. To find a group near you, use our online group directory.
Call the DigiKnow Helpline on 07724 217888 to:
- find a community class
- get support over the phone
Help with the cost of getting online
Help is available for people struggling to get online, or do things online, or who have lost access to the internet through lack of money.
You can book a slot to use any of our library computers for free.
We provide free public wifi in all Stockport libraries and the One Stockport Hub. See library opening hours or learn more about Open+ to use libraries outside staffed hours. Free wifi is also available in some retail locations.
Social tariffs are cheaper broadband and phone packages for those on low incomes. This could mean a saving of around £180 a year. If you receive benefits, you could be eligible. Find out more on Ofcom's website.
Buy a low cost, refurbished device
You can buy a refurbished device at a low cost from Community Computers. This also comes with help to get online. To find out more or buy a device visit the Community Computers website.
Borrow a digital device
If you do not have access to the internet at home, you may be able to borrow a device and get data from the DigiKnow Device Library for free. You can also purchase a refurbished device at a lower cost. This all comes with information from a Digital Champion about getting online. For more information call the DigiKnow Helpline on 07724 217888.
Donna VardyStockport resident
I think this is a brilliant service for those that do not have computers. It has been a real life saver in helping my daughter stay on track with her work.