Get advice in one of our libraries or Stopford House

In any Stockport library, you can:

  • use free phones to call the Citizens Advice helpline for Stockport residents
  • use free computers and wifi to get help online
  • ask library staff to help you make an appointment with Citizens Advice
  • get help to scan a QR code and start a WhatsApp chat with Citizens Advice
  • get help to access council services

You'll also find posters and leaflets with information about getting in touch with services who can help you.

Appointments and drop-in sessions with Citizens Advice

To book an appointment with Citizens Advice you can:

  • attend one of their drop in sessions where you can get free, impartial and confidential advice
  • contact their advice helpline
  • contact them via WhatsApp

You'll receive an initial assessment and if needed, an appointment will be booked for you.

Citizens Advice hold drop-in sessions at our libraries and Stopford House.

Stopford House

Citizens Advice is available Monday to Friday, from 9am to 4pm at:

Stopford House
Piccadilly
Stockport
SK1 3UR

The nearest train station is Stockport. Bus route 192 from Stockport runs along the A6 near to Stopford House.

Libraries

To find your local library, visit our libraries pages.

Adswood and Bridgehall Library

You can come to a drop-in session on Thursdays, from 10am to 12:30pm.

Brinnington Library

You can come to a drop-in session on Mondays, from 10am to 12:30pm.

Bredbury Library

You can come to a drop-in session on Tuesdays, from 10am to 12:30pm.

Reddish Library

You can come to a drop-in session on Wednesdays, from 10am to 12:30pm.

Virtual Citizens Advice booth pilot scheme

We're testing a new virtual advice service at Reddish Library. The virtual Citizens Advice booth has a computer that will let you speak with a Citizens Advice advisor online.

You'll need to have an appointment with Citizens Advice to do this.

If you want to speak to Citizens Advice without going to a library or Stopford House, you can call the Citizens Advice helpline free of charge on 0808 278 7803. The helpline is open Monday to Friday, from 8:30am to 5:30pm.

Visit the Citizens Advice website to find out more about how to get in touch.

If you'd prefer to get help online, you can read our getting advice online pages.

ScanStation

ScanStation is a service that lets you upload documents and evidence if we've asked you to send us some documents. We can help you do this. This is useful if you do not have a printer or scanner at home.

You can use ScanStation at:

  • Brinnington Library (due to essential building work, Brinnington Library will be closed and the ScanStation will be out of action from 28 November to 19 December and from 9 January to 16 January)
  • Bredbury Library
  • Reddish Library
  • Stopford House