Executive hire

4. Taxi surgery sessions

New taxi licensing processes due to coronavirus

In line with guidance from the government and Public Health England we've taken the difficult decision to close our public reception facilities. This includes all taxi licensing surgery appointments, drop-in sessions, knowledge tests and visual accident damage inspections.

You can book a surgery appointment online up to 6 weeks in advance.

The table below shows the days and times the surgery sessions take place:

Day Time slot
Monday 3:30pm to 4pm
Tuesday 3:30pm to 4pm
Wednesday 11:30am to midday
Thursday 3:30pm to 4pm
Friday 11:30am to midday

Appointments are restricted to the allocated time period and type of appointment that you've pre-booked. If you need to discuss anything else, you'll need to make another appointment.

The table below shows the type of booking that can be made and the length of time allocated for each appointment:

Type of booking Appointment time
Apply for a new executive hire vehicle licence 15 minutes
Transfer of non-hackney and executive plates 15 minutes
Renew an executive driver or vehicle licence or executive badge) 10 minutes

If you're not able to use the online system, visit any Stockport library or local advice centre. You can also visit Fred Perry reception in the Town Hall complex where you'll find help and computers available for use.

Note: we monitor surgery attendance. If you cancel after 3pm the day before your appointment or fail to attend an appointment, we will record it. If you have a pattern of non-attendance we may restrict this service and any abuse of the system will be taken very seriously.

On the day of the appointment

If you’ve pre-booked, you do not need to queue at reception for a ticket. Just take a seat and wait to be called.

Drop-in sessions

Drop-in sessions are available for the first hour and a half when surgery opens. They run on a strictly first come, first served basis and you'll need to get a ticket from reception.

You'll be able to:

  • scan your documents (Personnel Checks)
  • collect plates
  • have your original application documents checked

The table shows the days and times of the drop-in sessions:

Day Time slot
Monday 2pm to 3:30pm
Tuesday 2pm to 3:30pm
Wednesday 10am to 11:30am
Thursday 2pm to 3:30pm
Friday 10am to 11:30am

Note: surgery appointments begin when the one and a half hour drop-in sessions are complete. If you're still waiting you'll have to come to the next available drop-in session.