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Difficulty paying your bill

3. Receiving a notice

Reminder notice

You must pay the amount shown on the reminder within 7 days, this will bring your account up to date and then you will need to pay all your instalments on time in future.

If you don’t pay the specified amount within 7 days we will send you a summons and add the costs of this to your account.

If you pay but then fail to pay future instalments on time, you will lose the right to pay by instalments and if you don’t pay the balance immediately, we will send you a summons and add the costs of this to your account.

Final notice

If you receive a final notice we have withdrawn your right to pay by instalments.

You must pay the full balance immediately or you will receive a summons and we will add the costs of this to your account.