Difficulties paying your Council Tax

Don't wait for a reminder to arrive or ignore the problem. If you do you may incur further costs.

Council Tax is a priority debt along with your mortgage, rent and fuel bills. If you don’t keep your payments up to date, recovery action will be taken.

You should also check to see if you can get a reduction on your Council Tax or any Council Tax support.

Direct Debit is the easiest way to pay. It's simple, quick and safe and you don't need to remember to pay. You can spread your payments over the year with a choice of three payment dates on the 1st, 15th and 25th of the month.

Set up a Direct Debit


Request a payment plan

If you’ve fallen behind it may be possible to agree a payment plan that you can afford where your payments are spread out across the year.

You’ll need to work out how much you can offer to pay us. Make a list of all the money coming in to your household such as you and your partners take home pay, pension and maintenance. Then list all your outgoings such as fuel bills, mortgage or rent. An online benefits calculator will help you prepare your personal budget plan.

Request a payment plan


What happens if you don't pay?

Your Council Tax bill tells you exactly when and how much you have to pay. If you don’t pay as requested we’ll send you a reminder notice and may take further recovery action against you.

Visit GOV.UK to find more information on what actions we must take in order to legally recover any Council Tax arrears.

Our policy on the recovery of monies owed to us can be found in the corporate debt recovery code (PDF 456Kb)