Damage to bridges and structures

2. Guidelines for reporting an issue

There are guidelines in place that determine when a defect is in need of repair. These are based on the extent and severity of the defect.

Sometimes our structures suffer damage from vehicle impacts and road traffic accidents (RTAs). Information about these, and details of vehicles and registrations involved, help us recover repair costs from vehicle insurers.

Our structures are regularly inspected so that we can identify defects and arrange for repairs to be undertaken before anything serious can happen. We also repair defects that have been alerted to us by members of the public.