Support with your Council Tax
Last updated 14 May 2020
This is a difficult time for many of our residents and coronavirus is having a significant impact on our economy.
Your Council Tax pays for essential services that are delivered to all residents in Stockport. It's really important that if your circumstances have not changed, or if you're able to, that you continue to pay what you should by maintaining your Direct Debit payments, or payment plan, as shown on your bill.
Struggling to pay Council Tax
If you're struggling to pay your Council Tax:
- make sure you've claimed all of the benefits that you're entitled to:
- get free, independent and confidential advice about benefits and money problems by visiting www.stockport.betteroff.org.uk
- get in touch with us now. We can make sure you're getting all the support that you're entitled to. If you're already behind with payments, we can consider everything you owe us and help you avoid any extra costs or charges
- use the button below to apply for a special payment plan. Your Council Tax for 2020/21 may be split over 10 months, from June 2020 to March 2021. In some you may not have to pay anything until June
Council Tax Support
Working age Council Tax payers who get Council Tax Support are entitled to a further reduction in their Council Tax for 2020/21. Accounts have now been credited an extra £150. If your balance is less than £150, then your Council Tax bill will be zero.
You do not need to contact us as this has been done automatically. Revised bills and award letters have now been issued and should be with you within 7 working days. If you register for My Account you can get your new award letter and bill online.
We've also cancelled the application for Liability Orders to the Magistrates Court which should have been held on 2 April 2020. If you were due to appear, you'll have the summons cancelled and costs removed from your account.
To get the quickest response from our team contact us via web chat on our website.
You can also email firstname.lastname@example.org.
Note: we can deal with your enquiry quicker if you include your account reference number once in the subject line of the email. It must be in the following format. For example; Reference 5011111111. Do not include it again in the body of the email.
You can find your reference on your Council Tax bill. It's 10 characters long and starts with '50'.