Help for vulnerable people

4. Advice if you're shielding

Visit GOV.UK to find out what the current coronavirus restrictions are in Stockport.

If you were previously in the shielding category, and are considered to be clinically extremely vulnerable (CEV), you'll receive a letter from the government. This will outline the guidance you need to follow.

Food and shopping

Online supermarket delivery slots continue to be available if you were previously shielding. These are available from:

  • Asda
  • Iceland
  • Morrisons
  • Ocado
  • Sainsburys
  • Tesco
  • Waitrose

To secure priority slots, you must sign up with one of the supermarkets offering the service. You can do this on their website, if you are not already an existing customer.

Once you've signed up, register or update your details on the GOV.UK website.
The government will then pass on your details to the supermarkets that you've chosen to shop online with, who will then offer you priority slots.

Morrisons also offer a telephone ordering service for essential food items. You must live within 10 miles of a Morrisons’ store. Call 0345 611 6111 and select option 5.

Sainsburys also offer a telephone ordering service. Call 0800 917 8557.

Find more information about the supermarket offer and the ways volunteers can shop and pay for shopping for you (PDF 204Kb).


NHS Volunteer Responder Scheme

The NHS Volunteer Responder scheme can help you if you need shopping, medicines and other essential items collecting, and then need them delivering to your home. They can also check in with you if you'd like a chat. Call free on 0808 196 3646.


Our coronavirus helpline

Support and advice is available for emergency food and supplies, or if you have any worries or concerns about money or your wellbeing.

To access support, call 0161 217 6046:

  • Monday to Thursday from 9am to 5pm
  • Friday from 9am to 4:30pm

If you're deaf or have difficulty hearing, you can use our textphone number to contact us on 07860 022 876.

You can also use our access coronavirus support online form.

Access coronavirus support online form


Mental health and wellbeing

To help take care of your wellbeing, both physically and mentally, visit our health and wellbeing pages. You'll find online self-help resources, and details about where you can find local and online support.


Financial advice

If you've seen your income reduce during the coronavirus pandemic, and if you have financial concerns, you can get help. Even where you think this change is temporary it's important to act immediately to respond to a reduction in income as debts can quickly add up. If you're a Stockport resident, you can find advice and support on our money advice and support pages.